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Router Wont Connect – K5 WIFI

We are sorry to hear that you are having issues connecting your router to your WIFI enabled light.  There are a few things we can try to troubleshoot the light fixture.

First, power off the light.  Remove the WIFI Dongle from the top of the light.  Wait 5 seconds before reinserting the dongle firmly.  Once in place, power up the light.

Sometimes, just a more firm connection is needed. If not we suggest getting a dedicated router for your light as some internet providers can create firewalls that block the WIFI enabled unit from being able to connect to the router.


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