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New Lotus is hard, or solidified
We are sorry to hear this has happened, we want to get replacements sent out to you right away.
Please open a new case with our Lotus technicians below and send us the following so that we may expedite your request:
– Some pictures of what you are describing
– A copy of your receipt
– Description of what was ordered and what was affected
– Your preferred shipping address
Once we have received and reviewed this information we will get you a replacement sent out right away.
Thank you for your patience. We apologize again for any inconvenience and we look forward to getting you growing very soon!
Ready to begin?
If you would like to proceed, please create a case below and our Grow Strong Support Technicians and we will reach out to you within 24 hours!