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Missing or Broken Parts Replacement Process

We are sorry to hear that you have a missing or broken part and we would love to get you growing as soon as possible.

To begin the process of getting replacements, create a case with our Grow Strong Support Technicians by using the link below.

  • Please fill out the form as accurately as possible
  • Include your original order number
  • If applicable, attach a picture of the part that needs to be replaced
  • Enter a brief description of the problem
  • Enter all pertinent contact information, including your preferred shipping address


Ready to begin?

To proceed, please create a case below and our Grow Strong Support Technicians will reach out to you within 24 hours!

Create Case Here