Missing or Broken Parts Replacement Process
We are sorry to hear that you have a missing or broken part and we would love to get you growing as soon as possible.
To begin the process of getting replacements, create a case with our Grow Strong Support Technicians by using the link below.
- Please fill out the form as accurately as possible
- Include your original order number
- If applicable, attach a picture of the part that needs to be replaced
- Enter a brief description of the problem
- Enter all pertinent contact information, including your preferred shipping address
Ready to begin?
To proceed, please create a case below and our Grow Strong Support Technicians will reach out to you within 24 hours!